2893 Industrial Parkway

Office Address

WATER FIXERS ONLINE PRIVACY POLICY AGREEMENT

January 1, 2023

Water Fixers Plumbing & Filtration, Inc. ( Water Fixers) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or use our online facilities and services and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Water Fixers Plumbing & Filtration, Inc. of our commitment and realization of our obligation to meet and exceed most existing privacy standards.

We reserve the right to change this Policy at any given time. We advise you to visit this page frequently if you want to ensure you are updated with the latest changes. If at any point in time Water Fixers Plumbing & Filtration, Inc. decides to make use of any personally identifiable information on file in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users shall have the option as to whether to permit the use of their information in this separate manner at that time.

This Policy applies to Water Fixers Plumbing & Filtration, Inc., and it governs any and all data collection and usage by us. Through the use of www.waterfixers.com, you are therefore consenting to the data collection procedures expressed in this Policy.

Please note that this Policy does not govern the collection and use of information by companies that Water Fixers Plumbing & Filtration, Inc. does not control nor by individuals not employed or managed by us if you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended that you review the privacy policies and statements of any website you choose to use or frequent to understand better how websites garner, use, and share the information collected.

Specifically, this Policy will inform you of the following

  1. What personally identifiable information is collected from you through our website;
  2. Why we collect personally identifiable information and the legal basis for such collection;
  3. How we use the collected information and with whom it may be shared;
  4. What choices are available to you regarding the use of your data and
  5. The security procedures are in place to protect against the misuse of your information.

Information We Collect

It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information, including your name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you requested.
  • Our website automatically collects information, including cookies, third-party tracking technologies, and server logs.


In addition, Water Fixers Plumbing & Filtration, Inc. may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race, and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Water Fixers Plumbing & Filtration, Inc. may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide us through surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided for on this Policy.

Why We Collect Information And For How Long

We are collecting your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.


The data we collect from you will be stored for no longer than necessary. The length of time we retain said information would be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

Use of Information Collected

Water Fixers Plumbing & Filtration, Inc. does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

Water Fixers Plumbing & Filtration, Inc. may collect and may use personal information to assist in the operation of our website and ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.waterfixers.com

Water Fixers Plumbing & Filtration, Inc. may also contact you regarding completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Water Fixers Plumbing & Filtration Inc. uses various third-party social media features, including but not limited to Facebook, Twitter, Instagram, Yelp, Google, and other interactive programs.  These may collect your IP address and require cookies to work properly.  The providers’ privacy policies govern these services and are not within Water Fixers Plumbing & Filtration, Inc.’s control.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Disclosure of Information

Water Fixers Plumbing & Filtration, Inc. may not use or disclose the information provided by you except under the following circumstances:

  • as necessary to provide services or products you have ordered;
  • in other ways described in this Policy or to which you have otherwise consented;
  • in the aggregate with other information in such a way that your identity cannot reasonably be determined;
  • as required by law or in response to a subpoena or search warrant;
  • to outside auditors who have agreed to keep the information confidential;
  • as necessary to enforce the Terms of Service;
  • As necessary, maintain, safeguard, and preserve all the rights and property of Water Fixers Plumbing & Filtration, Inc.

Non-Marketing Purposes

Water Fixers Plumbing & Filtration, Inc. greatly respects your privacy. We maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Water Fixers Plumbing & Filtration, Inc. products and services).  We may use our website, newspapers, or other public means to post a notice in certain circumstances.

Children Under The Age of 13

Water Fixers Plumbing & Filtration, Inc.’s website is not directed to and does not knowingly collect personally identifiable information from children under the age of thirteen (13). Suppose it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13). In that case, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database or, alternatively, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website, please send an email that you wish to unsubscribe to information@waterfixers.com. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe or opt out. Water Fixers Plumbing & Filtration, Inc. will continue to adhere to this Policy concerning any personal information previously collected.

Links To Other Websites

Our website does contain links to affiliates and other websites. Water Fixers Plumbing & Filtration, Inc. does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.

Notice To European Union Users

Water Fixers Plumbing & Filtration, Inc.’s operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to certified companies in the US under the Privacy Shield.) By providing personal information to us, you consent to its storage and use as described in this Policy.

Security

Water Fixers Plumbing & Filtration, Inc. takes precautions to protect your information. When you submit sensitive information via the website, your information is protected online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the webpage’s address.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers and servers where we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure, or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit cards and personal information.

Acceptance of Terms

Using this website, you accept the terms and conditions stipulated in the Privacy Policy Agreement. If you disagree with our terms and conditions, you should refrain from further using our sites. Your continued use of our website after posting any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number, or mailing address.

Email: information@waterfixers.com

Telephone Number:
805-928-6444

Mailing Address:
Water Fixers Plumbing & Filtration, Inc

2893 Industrial Parkway
Santa Maria, California 93455
information@waterfixers.com

GDPR Disclosure

If you answered “yes” to the question Does your website comply with the General Data Protection Regulation (“GDPR”)? then the Privacy Policy above includes language that is meant to account for such compliance. Nevertheless, in order to be fully compliant with GDPR regulations, your company must fulfill other requirements such as (i) doing an assessment of data processing activities to improve security, (ii) having a data processing agreement with any third party vendors, (iii) appoint a data protection officer for the company to monitor GDPR compliance; (iv) designate a representative based in the EU under certain circumstances; and (v) have a protocol in place to handle a potential data breach. For more details on ensuring your company fully complies with GDPR, please visit the official website at https://gdpr.eu. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is compliant with GDPR and take no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any GDPR compliance issues.

COPPA Compliance Disclosure

This Privacy Policy presumes that your website is not directed at children under the age of 13 and does not knowingly collect personally identifiable information from them or allow others to do the same through your site. If this is not true for your website or online service and you collect such information (or allow others to do so), please be aware that you must comply with all COPPA regulations and guidelines to avoid violations that could lead to law enforcement actions, including civil penalties.

In order to be fully compliant with COPPA your website or online service must fulfill other requirements such as: (i) posting a privacy policy which describes not only your practices, but also the practices of any others collecting personal information on your site or service — for example, plug-ins or ad networks; (ii) include a prominent link to your privacy policy anywhere you collect personal information from children; (iii) include a description of parental rights (e.g.  that you won’t require a child to disclose more information than is reasonably necessary, that they can review their child’s personal information, direct you to delete it, and refuse to allow any further collection or use of the child’s information, and the procedures to exercise their rights); (iv) give parents “direct notice” of your information practices before collecting information from their children; and (v) obtain the parents’ “verifiable consent” before collecting, using or disclosing personal information from a child. For more information on the definition of these terms and how to make sure your website or online service is fully compliant with COPPA, please visit https://www.ftc.gov/tips-advice/business-center/guidance/childrens-online-privacy-protection-rule-six-step-compliance. FormSwift and its subsidiaries are in no way responsible for determining whether or not your company is in fact compliant with COPPA and takes no responsibility for the use you make of this Privacy Policy or for any potential liability your company may face in relation to any COPPA compliance issues.